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How we’re delisting tokens in August

In response to member requests, we’re changing the way we will delist tokens this month:

  • Golem (GNT)
  • CyberMiles (CMT)
  • Augur (REP)
  • IOST (IOST)
  • Nucleus Vision (NCASH)

First, we’ve extended the deadline to withdraw your tokens free of charge till August 21st, 2020.

If you don’t want to withdraw your tokens, you now have two options: 

  1. Let us convert them to BTC after August 21st
  2. Keep them in your ZebPay wallet. You will no longer see them in your app and you’ll have to submit a ticket and wait for some time to withdraw them.

If you choose to exchange your delisted tokens for BTC we will convert them at the exchange rate shown on CoinGecko at 1 PM IST on August 21st. You will not have the ability to adjust the rate.

Please fill the form below to opt-in for this BTC exchange. The form will remain open till 1:59 PM on August 21st, after which we will not be accepting any requests.

We will send a reminder mail on August 23rd to confirm your BTC conversion. You must respond to this confirmation email or we will not process the conversion. If you don’t respond, we will continue to hold your tokens safely. You will no longer see them in the app. 

If you do not withdraw your tokens by August 21st and you do not request conversion to BTC, we will hold them safe for you in your wallet. As always, if you place even one trade per month, you will not be charged a membership fee. However, dormant accounts will be charged a membership fee for the maintenance of the digital wallet. 

If you’d like to withdraw these tokens at a later date, submit a support ticket via help.zebpay.com with a receiving address for us to send the tokens.


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