{"id":2435,"date":"2026-01-22T12:11:54","date_gmt":"2026-01-22T12:11:54","guid":{"rendered":"https:\/\/zebpay.com\/in\/?page_id=2435"},"modified":"2026-01-22T12:11:56","modified_gmt":"2026-01-22T12:11:56","slug":"safety-and-security","status":"publish","type":"page","link":"https:\/\/zebpay.com\/in\/safety-and-security","title":{"rendered":"Safety and Security"},"content":{"rendered":"<div class=\"breadcrumbs wow animate__fadeInUp wp-block-bcn-breadcrumb-trail\" vocab=\"https:\/\/schema.org\/\" typeof=\"BreadcrumbList\">\n\t<span><\/span>\n\t<span property=\"itemListElement\" typeof=\"ListItem\"><a property=\"item\" typeof=\"WebPage\" title=\"Go to Home.\" href=\"https:\/\/zebpay.com\/in\" class=\"home\" ><span property=\"name\">Home<\/span><\/a><meta property=\"position\" content=\"1\"><\/span><span class=\"separator\"><\/span><span property=\"itemListElement\" typeof=\"ListItem\"><a property=\"item\" typeof=\"WebPage\" title=\"Go to Blog.\" href=\"https:\/\/zebpay.com\/in\/blog\" class=\"post-root post post-post\" aria-current=\"page\"><span property=\"name\">Blog<\/span><\/a><meta property=\"position\" content=\"2\"><\/span><\/div>\n\n\n<div class=\"lazyblock-page-banner-ZDz86A safety-and-securtiy-banner wow animate__fadeInUp gray-text wp-block-lazyblock-page-banner\"><div class=\"container container--full\">\r\n    <div class=\"banner__row banner__row--\">\r\n        <div class=\"banner__copy banner__copy--large banner__copy--left banner__copy--img\">\r\n            \n\n<h1 class=\"wp-block-heading max-42\" id=\"stay-super-safe\"><strong>Stay Safe<\/strong><\/h1>\n\n\n\n<p>As digital transactions grow worldwide, crypto users face increasing risks from phishing, impersonation, and online scams. ZebPay helps you stay alert and take the right precautions to keep your crypto investments secure.<\/p>\n\n        <\/div>\r\n                    <div class=\"banner__img banner__img--right banner_img_size--\">\r\n                <img decoding=\"async\" width=\"307\" height=\"297\" src=\"https:\/\/zebpay.com\/in\/wp-content\/uploads\/2021\/12\/Keep-your-Crypto-Secure.png\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/zebpay.com\/in\/wp-content\/uploads\/2021\/12\/Keep-your-Crypto-Secure.png 307w, https:\/\/zebpay.com\/in\/wp-content\/uploads\/2021\/12\/Keep-your-Crypto-Secure-300x290.png 300w\" sizes=\"(max-width: 307px) 100vw, 307px\" \/>            <\/div>\r\n        \r\n                <div id=\"particles-js\"><\/div>\r\n            <\/div>\r\n<\/div><\/div>\n\n<div class=\"lazyblock-section-1VS8YB info-box-section safety-info-box-section wp-block-lazyblock-section\"><div class=\"block-section\">\r\n    <div class=\"container container--medium \">\r\n        \n\n<h4 class=\"wp-block-heading custom-heading text-center font-lato wow animate__fadeInUp\" id=\"protect-yourself-against-phishing\"><strong><strong>Protect Yourself Against Phishing<\/strong><\/strong><\/h4>\n\n\n\n<figure class=\"wp-block-image size-full info-box\"><img decoding=\"async\" width=\"36\" height=\"38\" src=\"https:\/\/zebpay.com\/in\/wp-content\/uploads\/2021\/12\/bell.png\" alt=\"\" class=\"wp-image-2479\"\/><figcaption class=\"wp-element-caption\">Phishing is when someone pretends to be a trusted source to trick you into sharing your account details. Crypto users are often targeted because transactions happen quickly, are private, and cannot be reversed, so it\u2019s important to stay vigilant.<\/figcaption><\/figure>\n\n    <\/div>\r\n<\/div><\/div>\n\n<div class=\"lazyblock-section-Zfzxyw bug-bounty-highlight safety-highlight  wp-block-lazyblock-section\"><div class=\"block-section\">\r\n    <div class=\"container container--medium \">\r\n        \n\n<h2 class=\"wp-block-heading has-text-align-center custom-heading text-center font-lato wow animate__fadeInUp\" id=\"watch-out-for\"><strong><strong>Watch Out For&#8230;<\/strong><\/strong><\/h2>\n\n\n\n<div class=\"wp-block-columns are-vertically-aligned-top is-layout-flex wp-container-core-columns-is-layout-1 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<figure class=\"wp-block-image size-full is-style-default\"><img decoding=\"async\" width=\"134\" height=\"134\" src=\"https:\/\/zebpay.com\/in\/wp-content\/uploads\/2021\/12\/email.png\" alt=\"\" class=\"wp-image-2487\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<h3 class=\"wp-block-heading\" id=\"emails-sms-and-social-media\"><strong>Emails, SMS, and Social Media<\/strong><\/h3>\n\n\n\n<p>Watch out for messages, emails, or social media accounts that claim to be from ZebPay and mimic our branding.<\/p>\n\n\n\n<p>They may try to trick you into sharing confidential information like account credentials, verification codes, or PIN numbers. Always protect your details and verify before responding.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns are-vertically-aligned-top is-layout-flex wp-container-core-columns-is-layout-2 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<figure class=\"wp-block-image size-full is-style-default\"><img decoding=\"async\" width=\"134\" height=\"134\" src=\"https:\/\/zebpay.com\/in\/wp-content\/uploads\/2021\/12\/plugin.png\" alt=\"\" class=\"wp-image-2488\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<h3 class=\"wp-block-heading\" id=\"apps-plugins-and-extensions\"><strong>Apps, Plugins, and Extensions<\/strong><\/h3>\n\n\n\n<p>Always download the ZebPay mobile app from the official Google Play Store or Apple App Store.<\/p>\n\n\n\n<p>We do not support plugins or browser extensions. Using apps or tools from unofficial sources can put your crypto assets at risk.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><\/div>\n<\/div>\n<\/div>\n\n    <\/div>\r\n<\/div><\/div>\n\n<div class=\"lazyblock-section-ZtkXxT lighting-payment-section safety-protect-section  wp-block-lazyblock-section\"><div class=\"block-section\">\r\n    <div class=\"container container--medium \">\r\n        \n\n<h4 class=\"wp-block-heading custom-heading text-center font-lato wow animate__fadeInUp\" id=\"how-to-protect-your-crypto-assets\"><strong>How To Protect Your Crypto Assets?<\/strong><\/h4>\n\n\n<div class=\"lazyblock-image-box-image-link-P5jie image-with-download-btn wp-block-lazyblock-image-box-image-link\"><div class=\"img-box-row ch__img--left\" >\r\n    <div class=\"ch__img\">\r\n        <img decoding=\"async\" src=\"https:\/\/zebpay.com\/in\/wp-content\/uploads\/2021\/12\/img-download.png\" alt=\"\">\r\n        <div class=\"image-wrappers\">       \r\n                           \r\n                        <div class=\"image-wrapper\">\r\n                <a href=\"https:\/\/play.google.com\/store\/apps\/details?id=zebpay.Application&#038;hl=en_SG&#038;gl=US\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"icon__item__img\"\r\n                        src=\"https:\/\/zebpay.com\/in\/wp-content\/uploads\/2021\/12\/gstore.png\"\r\n                        alt=\"\"><\/a>\r\n            <\/div>\r\n                                       \r\n                        <div class=\"image-wrapper\">\r\n                <a href=\"https:\/\/apps.apple.com\/in\/app\/zebpay-crypto-exchange\/id944854686\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"icon__item__img\"\r\n                        src=\"https:\/\/zebpay.com\/in\/wp-content\/uploads\/2021\/12\/ios_store.png\"\r\n                        alt=\"\"><\/a>\r\n            <\/div>\r\n                                    \r\n            <\/div>\r\n        \r\n    <\/div>\r\n    <div class=\"ch__content\">\r\n        <div class=\"ch__copy__heading\">\r\n            Download the <strong>ZebPay app ONLY<\/strong> from the official Android Play Store and iOS App Store.         <\/div>\r\n                <p>\r\n                    <\/p>\r\n            <\/div>\r\n<\/div>\r\n<\/div>\n\n<div class=\"lazyblock-image-box-image-link-57HQT wp-block-lazyblock-image-box-image-link\"><div class=\"img-box-row ch__img--right\" >\r\n    <div class=\"ch__img\">\r\n        <img decoding=\"async\" src=\"https:\/\/zebpay.com\/in\/wp-content\/uploads\/2021\/12\/img-2.png\" alt=\"\">\r\n        <div class=\"image-wrappers\">       \r\n                        \r\n            <\/div>\r\n        \r\n    <\/div>\r\n    <div class=\"ch__content\">\r\n        <div class=\"ch__copy__heading\">\r\n            Always <strong>check the URL<\/strong> prior to clicking on it. <strong>Do not open<\/strong> any suspicious looking links.        <\/div>\r\n                <p>\r\n                    <\/p>\r\n            <\/div>\r\n<\/div>\r\n<\/div>\n\n<div class=\"lazyblock-image-box-image-link-Z1lB53J wp-block-lazyblock-image-box-image-link\"><div class=\"img-box-row ch__img--left\" >\r\n    <div class=\"ch__img\">\r\n        <img decoding=\"async\" src=\"https:\/\/zebpay.com\/in\/wp-content\/uploads\/2021\/12\/img-3.png\" alt=\"\">\r\n        <div class=\"image-wrappers\">       \r\n                        \r\n            <\/div>\r\n        \r\n    <\/div>\r\n    <div class=\"ch__content\">\r\n        <div class=\"ch__copy__heading\">\r\n            <strong>Exercise caution<\/strong> when opening shortened URLs on social media and emails.        <\/div>\r\n                <p>\r\n                    <\/p>\r\n            <\/div>\r\n<\/div>\r\n<\/div>\n\n<div class=\"lazyblock-image-box-image-link-ZG2OER mobile-bg-img wp-block-lazyblock-image-box-image-link\"><div class=\"img-box-row ch__img--right\" >\r\n    <div class=\"ch__img\">\r\n        <img decoding=\"async\" src=\"https:\/\/zebpay.com\/in\/wp-content\/uploads\/2021\/12\/img-4.png\" alt=\"\">\r\n        <div class=\"image-wrappers\">       \r\n                        \r\n            <\/div>\r\n        \r\n    <\/div>\r\n    <div class=\"ch__content\">\r\n        <div class=\"ch__copy__heading\">\r\n            Browse through <strong>links that start with HTTPS only<\/strong>. The \u2018S\u2019 in HTTPS stands for secure.        <\/div>\r\n                <p>\r\n                    <\/p>\r\n            <\/div>\r\n<\/div>\r\n<\/div>\n\n<div class=\"lazyblock-image-box-image-link-Z1I1Xex confidential-img wp-block-lazyblock-image-box-image-link\"><div class=\"img-box-row ch__img--left\" >\r\n    <div class=\"ch__img\">\r\n        <img decoding=\"async\" src=\"https:\/\/zebpay.com\/in\/wp-content\/uploads\/2021\/12\/img-5.png\" alt=\"\">\r\n        <div class=\"image-wrappers\">       \r\n                        \r\n            <\/div>\r\n        \r\n    <\/div>\r\n    <div class=\"ch__content\">\r\n        <div class=\"ch__copy__heading\">\r\n            <strong>ZebPay will never ask<\/strong> you for PIN, account details or any confidential information. Never share these details on a public or private platform        <\/div>\r\n                <p>\r\n                    <\/p>\r\n            <\/div>\r\n<\/div>\r\n<\/div>\n\n<div class=\"lazyblock-image-box-image-link-BMmbH wp-block-lazyblock-image-box-image-link\"><div class=\"img-box-row ch__img--right\" >\r\n    <div class=\"ch__img\">\r\n        <img decoding=\"async\" src=\"https:\/\/zebpay.com\/in\/wp-content\/uploads\/2021\/12\/img-6.png\" alt=\"\">\r\n        <div class=\"image-wrappers\">       \r\n                        \r\n            <\/div>\r\n        \r\n    <\/div>\r\n    <div class=\"ch__content\">\r\n        <div class=\"ch__copy__heading\">\r\n            <strong>ZebPay does not endorse<\/strong> fixed return offers and schemes.        <\/div>\r\n                <p>\r\n                    <\/p>\r\n            <\/div>\r\n<\/div>\r\n<\/div>\n\n<div class=\"lazyblock-image-box-image-link-2vMxbn do-not-respond wp-block-lazyblock-image-box-image-link\"><div class=\"img-box-row ch__img--left\" >\r\n    <div class=\"ch__img\">\r\n        <img decoding=\"async\" src=\"https:\/\/zebpay.com\/in\/wp-content\/uploads\/2021\/12\/img-7.png\" alt=\"\">\r\n        <div class=\"image-wrappers\">       \r\n                        \r\n            <\/div>\r\n        \r\n    <\/div>\r\n    <div class=\"ch__content\">\r\n        <div class=\"ch__copy__heading\">\r\n            <strong>Do not respond<\/strong> to incorrectly presented details of your wallet. These messages are malicious in nature and are intended to create panic and cause errors in judgement.        <\/div>\r\n                <p>\r\n                    <\/p>\r\n            <\/div>\r\n<\/div>\r\n<\/div>\n    <\/div>\r\n<\/div><\/div>\n\n<div class=\"lazyblock-custom-accordion-2vIzsK wow animate__fadeInUp lend-and-get-interest-estimates-accordion wp-block-lazyblock-custom-accordion\"><div class=\"faq-section\">\r\n    <div class=\"container container--medium\">\r\n        <div class=\"custom-heading\">\r\n            <h2><strong>Frequently Asked Questions<\/strong><\/h2>\r\n        <\/div>\r\n        <div id=\"accordion\" class=\"accordion-section\">\r\n                            <div class=\"accordion-row\">\r\n                        <div class=\"acc-title\">\r\n                            <h6><span class=\"acc-number\">01<\/span>\r\n                            What is phishing and how does it affect crypto users?<\/h6>\r\n                        <\/div>\r\n                        <div class=\"acc-content\"><p><span style=\"font-weight: 400;\">Phishing is when someone pretends to be a trusted source to trick you into sharing your account details or personal information. Crypto users are often targeted because transactions are fast, private, and irreversible, so it\u2019s important to stay cautious and protect your details.<\/span><\/p><\/div>\r\n                    <\/div>\r\n                                <div class=\"accordion-row\">\r\n                        <div class=\"acc-title\">\r\n                            <h6><span class=\"acc-number\">02<\/span>\r\n                            How can I identify fake emails or messages claiming to be from ZebPay?<\/h6>\r\n                        <\/div>\r\n                        <div class=\"acc-content\"><p><span style=\"font-weight: 400;\">Be cautious of messages that mimic ZebPay branding or seem urgent. Look out for requests asking for account credentials, verification codes, or PINs. Always verify the source before clicking links or providing any information.<\/span><\/p><\/div>\r\n                    <\/div>\r\n                                <div class=\"accordion-row\">\r\n                        <div class=\"acc-title\">\r\n                            <h6><span class=\"acc-number\">03<\/span>\r\n                            Does ZebPay contact users on social media or ask for account details?<\/h6>\r\n                        <\/div>\r\n                        <div class=\"acc-content\"><p><span style=\"font-weight: 400;\">No. ZebPay does not request account information, OTPs, or deposit\/withdrawal addresses via social media or any unofficial channels. Any such messages are fraudulent.<\/span><\/p><\/div>\r\n                    <\/div>\r\n                                <div class=\"accordion-row\">\r\n                        <div class=\"acc-title\">\r\n                            <h6><span class=\"acc-number\">04<\/span>\r\n                            How can I ensure I am using the official ZebPay app?<\/h6>\r\n                        <\/div>\r\n                        <div class=\"acc-content\"><p><span style=\"font-weight: 400;\">Only download the ZebPay mobile app from the official Google Play Store or Apple App Store. Avoid third-party websites, plugins, or extensions, as they can put your crypto assets at risk.<\/span><\/p><\/div>\r\n                    <\/div>\r\n                                <div class=\"accordion-row\">\r\n                        <div class=\"acc-title\">\r\n                            <h6><span class=\"acc-number\">05<\/span>\r\n                            What should I do if I receive a suspicious link or message?<\/h6>\r\n                        <\/div>\r\n                        <div class=\"acc-content\"><p><span style=\"font-weight: 400;\">Do not click on suspicious links or provide any sensitive information. Report the message to ZebPay immediately and delete it from your device to stay protected.<\/span><\/p><\/div>\r\n                    <\/div>\r\n                                        <\/div>\r\n    <\/div>\r\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"_ayudawp_aiss_exclude":false,"footnotes":""},"acf":[],"_links":{"self":[{"href":"https:\/\/zebpay.com\/in\/wp-json\/wp\/v2\/pages\/2435"}],"collection":[{"href":"https:\/\/zebpay.com\/in\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/zebpay.com\/in\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/zebpay.com\/in\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/zebpay.com\/in\/wp-json\/wp\/v2\/comments?post=2435"}],"version-history":[{"count":3,"href":"https:\/\/zebpay.com\/in\/wp-json\/wp\/v2\/pages\/2435\/revisions"}],"predecessor-version":[{"id":37791,"href":"https:\/\/zebpay.com\/in\/wp-json\/wp\/v2\/pages\/2435\/revisions\/37791"}],"wp:attachment":[{"href":"https:\/\/zebpay.com\/in\/wp-json\/wp\/v2\/media?parent=2435"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}