-
Bitcoin SIP
BITCOIN SIP IS NOW LIVE ON ZEBPAY!
Ab India Karega Bitcoin SIP
AVAILABLE ON Android iOS Web START YOUR BITCOIN SIP TODAY
HomeFeaturesSecurity

6 Ways Used To Keep Your Assets Secure 24*7

Information Sharing

ZebPay does not share user information or account balance details via social channels, and does not engage in account-related communication on such platforms, in line with its commitment to protecting user privacy and security.
ZebPay does not share user information or account balance details via social channels, and does not engage in account-related communication on such platforms, in line with its commitment to protecting user privacy and security.

Two-Factor Authentication (2FA)

Access to ZebPay’s website and app requires two-factor authentication (2FA). To help safeguard user accounts, limits are set on login attempts, and access may be restricted if those limits are exceeded.
Access to ZebPay’s website and app requires two-factor authentication (2FA). To help safeguard user accounts, limits are set on login attempts, and access may be restricted if those limits are exceeded.

Cold Wallet Storage

Crypto assets held with ZebPay are primarily stored offline in secure cold storage systems. These assets are managed in partnership with trusted custody providers, helping ensure that user funds are safeguarded through strong and reliable storage practices.
Crypto assets held with ZebPay are primarily stored offline in secure cold storage systems. These assets are managed in partnership with trusted custody providers, helping ensure that user funds are safeguarded through strong and reliable storage practices.

Internal Controls

ZebPay’s infrastructure is protected by layered security controls with strictly restricted access. Employee access is granted on a role-based basis and supported by thorough background verification, while monitoring systems are in place to help detect and prevent unauthorised activity, reinforcing accountability across the platform.
ZebPay’s infrastructure is protected by layered security controls with strictly restricted access. Employee access is granted on a role-based basis and supported by thorough background verification, while monitoring systems are in place to help detect and prevent unauthorised activity, reinforcing accountability across the platform.

Third-Party Testing

ZebPay’s products and platform undergo regular security testing, conducted both internally and through external reviews, to help identify and address potential risks on an ongoing basis.
ZebPay’s products and platform undergo regular security testing, conducted both internally and through external reviews, to help identify and address potential risks on an ongoing basis.

Bug Bounty Program

ZebPay encourages responsible participation from the security community by supporting programs that help identify and report potential vulnerabilities. This collaborative approach helps strengthen platform security and protect users.
ZebPay encourages responsible participation from the security community by supporting programs that help identify and report potential vulnerabilities. This collaborative approach helps strengthen platform security and protect users.

Best Practices For Users

  • 1. Enable Two-Factor Authentication (2FA) to add an extra layer of account protection
  • 2. Ensure your login credentials remain confidential
  • 3. Always use a secure browser when accessing ZebPay’s web app
  • 4. Never share your account information on social media
  • 5. Keep your ZebPay App updated to enjoy the latest security enhancements
  • 6. Alert: ZebPay will never ask for OTPs or deposit/withdrawal addresses through any channel. Always keep your account details secure

11+ Years of Legacy

FIU-Registered

400+ Crypto Pairs

 6 Million+ Registered Users

Compliance & Regulations

We continually strive to uphold robust security practices and ensure full compliance with regulatory requirements:

  1. Registered with the Financial Intelligence Unit (FIU)-India
  2. Prevention of Money Laundering Act (PMLA) Compliant
  3. Member of the Digital Economy Council of Australia (DECA)
  4. Member of the Bharat Web3 Association (BWA)
  5. GDPR Compliant
  6. Registered under the Australian Transaction Reports and Analysis Centre (AUSTRAC)
  7. Exempted by the Monetary Authority of Singapore (MAS) pending license approval

Questions you may have

01 How does ZebPay protect user funds and crypto assets?

ZebPay uses a multi-layered security framework to protect user funds: crypto assets are stored primarily offline in cold wallets via trusted custody partnerships; all logins require two-factor authentication (2FA); internal access is governed by role-based employee permissions with background verification; the platform undergoes regular internal and third-party security audits; and a bug bounty program enables proactive vulnerability identification. ZebPay has been securing user assets since 2014, making it one of India’s most established and trusted crypto platforms.

02 Does ZebPay store crypto in cold wallets?

Yes. ZebPay stores the majority of user crypto assets offline in secure cold storage systems. Cold wallets are not connected to the internet, significantly reducing exposure to online threats such as hacking or unauthorised access. ZebPay manages cold storage assets in partnership with trusted institutional custody providers, adding a layer of professional oversight to the fund management process.

03 What is two-factor authentication (2FA) on ZebPay and how do I enable it?

Two-factor authentication (2FA) on ZebPay requires you to verify your identity using two separate factors at login, typically your password and a one-time code sent to your registered mobile number or email. 2FA is mandatory on ZebPay and enabled by default for all account logins on both the app and web platform. ZebPay also enforces login attempt limits, and access may be temporarily restricted if those limits are exceeded, adding protection against brute-force attacks.

04 Is ZebPay registered and regulated in India?

Yes. ZebPay is registered with the Financial Intelligence Unit (FIU)-India and is fully compliant with the Prevention of Money Laundering Act (PMLA). ZebPay is also a member of the Bharat Web3 Association (BWA) and the Digital Economy Council of Australia (DECA), and adheres to GDPR standards for data privacy. With over 11 years of operation and 6 million+ registered users, ZebPay is one of India’s most established and regulated crypto exchanges.

05 What is ZebPay’s bug bounty program?

ZebPay’s bug bounty program invites security researchers and ethical hackers to identify and responsibly disclose potential vulnerabilities in ZebPay platform. This collaborative approach means ZebPay benefits from a broader security community reviewing its systems beyond internal teams alone. Researchers who discover and report valid vulnerabilities through responsible disclosure are recognised and rewarded, incentivising ongoing, community-driven security improvements across the platform.

06 Does ZebPay share user account information on social media or messaging platforms?

No. ZebPay has a strict policy against sharing any user information, account balance details, or account-related communications via social media or messaging platforms. ZebPay will never ask you for OTPs, passwords, or deposit/withdrawal addresses through any external channel. If you receive any such request claiming to be from ZebPay via social media, WhatsApp, or Telegram, treat it as a phishing attempt and report it to ZebPay support immediately.

07 What security best practices should I follow to keep my ZebPay account safe?

ZebPay recommends the following security best practices:

  1. Keep your login credentials confidential, never share your password or OTP with anyone.
  2. Always use a secure, updated browser when accessing ZebPay on web.
  3. Never share your account details on social media or messaging platforms.
  4. Keep the ZebPay app updated to benefit from the latest security enhancements.

Remember: ZebPay will never ask for OTPs or deposit/withdrawal addresses through any channel, any such request is fraudulent.

Start Trading Now