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Stay Safe

As digital transactions grow worldwide, crypto users face increasing risks from phishing, impersonation, and online scams. ZebPay helps you stay alert and take the right precautions to keep your crypto investments secure.

Protect Yourself Against Phishing

Phishing is when someone pretends to be a trusted source to trick you into sharing your account details. Crypto users are often targeted because transactions happen quickly, are private, and cannot be reversed, so it’s important to stay vigilant.

Watch Out For…

Watch out for messages, emails, or social media accounts that claim to be from ZebPay and mimic our branding.

They may try to trick you into sharing confidential information like account credentials, verification codes, or PIN numbers. Always protect your details and verify before responding.

Apps, Plugins, and Extensions

Always download the ZebPay mobile app from the official Google Play Store or Apple App Store.

We do not support plugins or browser extensions. Using apps or tools from unofficial sources can put your crypto assets at risk.

How To Protect Your Crypto Assets?

Download the ZebPay app ONLY from the official Android Play Store and iOS App Store.

Always check the URL prior to clicking on it. Do not open any suspicious looking links.

Exercise caution when opening shortened URLs on social media and emails.

Browse through links that start with HTTPS only. The ‘S’ in HTTPS stands for secure.

ZebPay will never ask you for PIN, account details or any confidential information. Never share these details on a public or private platform

ZebPay does not endorse fixed return offers and schemes.

Do not respond to incorrectly presented details of your wallet. These messages are malicious in nature and are intended to create panic and cause errors in judgement.

Frequently Asked Questions

01 What is phishing and how does it affect crypto users?

Phishing is when someone pretends to be a trusted source to trick you into sharing your account details or personal information. Crypto users are often targeted because transactions are fast, private, and irreversible, so it’s important to stay cautious and protect your details.

02 How can I identify fake emails or messages claiming to be from ZebPay?

Be cautious of messages that mimic ZebPay branding or seem urgent. Look out for requests asking for account credentials, verification codes, or PINs. Always verify the source before clicking links or providing any information.

03 Does ZebPay contact users on social media or ask for account details?

No. ZebPay does not request account information, OTPs, or deposit/withdrawal addresses via social media or any unofficial channels. Any such messages are fraudulent.

04 How can I ensure I am using the official ZebPay app?

Only download the ZebPay mobile app from the official Google Play Store or Apple App Store. Avoid third-party websites, plugins, or extensions, as they can put your crypto assets at risk.

05 What should I do if I receive a suspicious link or message?

Do not click on suspicious links or provide any sensitive information. Report the message to ZebPay immediately and delete it from your device to stay protected.