Fees & Limits

How do I avoid paying the membership fee?

• Very simple: make one trade a month.
• The membership fee is only for inactive accounts (accounts with no trades in that month).
• If you trade even once per month, you won’t be charged the membership fee.
• Even better, if you trade a no-fee pair (like crypto-crypto) you won’t be charged a trading fee, either. Your trade is free.
• This is a great reason to start your Bitcoin Savings Plan. Buy a bit of bitcoin each month or week (even ₹100) and HODL it for the future.

Why does ZebPay charge a monthly membership fee?

One word: security

• ZebPay uses some of the best technologies in the world to maintain the security of your wallets and trades. Since 2014, we’ve never been hacked (knock on wood) and we work non-stop to see that we continue this track record of world-class security.
• For wallet security, we partner with BitGo, the global leader in digital asset custody, providing $100 million of insurance to protect our members.
• To maintain the integrity of our blockchain transactions, we partner with Chainalysis, who provide blockchain data and analysis to government agencies, exchanges, and financial institutions across 40 countries for compliance and investigation.
• As one of India’s oldest crypto asset companies, ZebPay has performed and helped law enforcement with hundreds of anti-money laundering and fraud investigations. In some cases we created our own protocols for compliance and integrity and are ready to share them with governments and other companies.
• All of these security measures have a cost. When you trade, your trading fees help pay for that security. That’s why we only charge the membership fee to inactive accounts with no trading activity for the month.