Dear Valued Customer,
Please note that our platforms (the Mobile App and the Web Platform) will undergo scheduled maintenance on 31st March and 1st April. The services mentioned below will be unavailable during the maintenance period.
Service | Maintenance Duration |
Trading on Quick Trade (QT) | 1:30 AM IST, 1 April to 6:30 AM IST, 1 April |
Buy and Sell on CryptoPacks | 1:30 AM IST, 1 April to 6:30 AM IST, 1 April |
Crypto Withdrawals | 1:30 AM IST, 1 April to 6:30 AM IST, 1 April |
Trading on Perpetual Futures | 11:30 PM IST, 31 March to 12:30 AM IST, 1 April |
Note: INR Deposits and Withdrawals, Crypto Deposits, Lending, and Trading on Exchange will be fully operational during the maintenance period. Your Portfolio will also be visible during the maintenance period.
Futures: Please note that you will not be able to make any changes to your existing open orders or create new orders during the maintenance period. We recommend adding sufficient margins to your Futures positions to safeguard your trades. All Take Profit, Stop Loss, Limit orders and liquidations will work as usual during the maintenance period.
Quick Trade: Open limit orders will remain open but inactive, i.e. they will not be executed during the maintenance period. Open limit orders will become active again after the maintenance period is completed. Please note that you will not be able to make any changes to your existing limit orders or create any new orders during the maintenance period.
We assure you that your funds and assets remain completely secure with us. If you have any questions or need assistance, please contact us by raising a ticket on help.zebpay.com, and we’ll be happy to assist you.
Thank you for your patience and understanding.
Best regards,
Team ZebPay