We have restructured our fee to streamline the regulatory processes. Until November 30th, 2023, all fees were inclusive of applicable Goods and Services Tax (GST). However, starting December 1st, 2023, the GST component will be separated/exclusive from the fees.
This change means that fees related to trades, crypto withdrawals, fiat deposits and withdrawals, CryptoPacks Buy and Sell, and other applicable features will no longer be inclusive of GST. The GST component will be charged on the applicable fees and will be visible separately in your ZebPay mobile, web applications, statements, invoices etc. This adjustment aligns with our vision of commitment to transparency and improving user satisfaction.
Please be aware that all open orders as existing at the time of a scheduled downtime will be cancelled. You will receive details about the downtime through email and app notifications. Once the downtime concludes, you can seamlessly place new orders.
A Few points to note
- Currently, GST is not applicable on Crypto Deposits, Lending, Earning & Brave Rewards.
- For transactions conducted before December 1, 2023, the GST is already incorporated into the fees. GST was collected from the fees and remitted to the GST department on behalf of our users. Users will be provided with a tax invoice detailing all applicable taxes.
- The applicable GST as of 1st December 2023 is
- India -18%
- Australia-10%
- Singapore-8%
If you have any questions or concerns regarding these changes, our customer support team is readily available to assist you.
Happy trading
Team ZebPay
