Careers at ZebPay
ZebPay is India’s oldest and most-loved Bitcoin and crypto asset company, helping ⅔ of India’s crypto owners buy their first Bitcoin since 2014. With new owners and leaders in 2020, we’re expanding our mission to help millions of people in India and around the world join the Bitcoin revolution.
Join the Ohana*
*Ohana is a Hawaiian word meaning family. We’re committed to treating our team members and customers as part of one extended family, not just in words but in real actions.
Does this describe you?
- You believe that Bitcoin and blockchain can make the world a better place, and want to work towards a mission so exciting that it doesn’t feel like work.
- You prefer “I helped create this plan and I’m going to make it succeed” to “I’m going to do this because my manager told me to”.
- You prefer collaboration to competition and value transparency & accountability.
- You love learning and want a job in which you are constantly challenged to grow.
Why work at ZebPay?
- At ZebPay, every employee has an equal say in the running of our family. That means transparency on the part of everyone in the organisation, starting with the CEO. It also means employees are encouraged to go against the grain and question existing systems if they believe they can offer a better alternative.
- We invest in our people. ZebPay has always been a strong supporter of individual growth. Our Learning & Development program allows employees to get the training and education they desire to further their careers, with full support from the company.
- We support and actively promote a healthy work-life balance. Our policies, including provision of health insurance from Day 1 and comp-offs for working holidays are designed keeping employee well-being in mind.
- Our global team is full of people from different backgrounds and experiences. There’s room for you in the ohana whether you’re a Bitcoin newbie or expert. We look for passion and curiosity above all else.
Take a look at our current job openings:
In the Sales/Trade Officer function, you will be responsible for the following:
⦁ Responsibility for particular client segments (institutional, professional private, EAM, or corporate clients/blockchain companies) including acquisition, client management, and business development to establish and grow the client base.
⦁ Coordinate and manage the entire Client Onboarding process with various internal stakeholders.
⦁ Developing and maintaining the domestic prospect list for the respective client segment with corresponding prioritization and market strategy.
⦁ Acquisition of new clients in the predefined markets in consideration of applicable cross border rules.
⦁ Daily engagement with clients for sales and liquidity trading for our OTC counterparty product.
⦁ Sales and consulting in the field of digital asset services such as custody, financial products, trading, and tokenization.
⦁ Managing established client relationships including cross-selling of offered services.
⦁ Developing and implementation of the business strategy in the particular client segment, including the gathering of feedback and market intelligence, the definition of target markets and offering as well as ensuring the required resources.
⦁ Continuous self-education in finance as well as the field of Blockchain technology and digital assets.
⦁ Develop strategies and themes around cryptocurrencies and have a clear understanding of liquidity trading & hedging.
⦁ Track trends in crypto market structure evolution, blockchain tech innovation, and mainstream adoption.
⦁ Maintain databases tracking key indicators in the technology/ blockchain sectors.
⦁ Write regular research reports to communicate ideas and themes.
⦁ Demonstrated experience in investing in and tracking the crypto market.
⦁ Knowledge of various cryptocurrencies and digital assets in the marketplace.
⦁ Knowledge about crypto market structure and participants.
For you to become part of ZebPay’s journey, we require the following set of experience:
⦁ University degree (Bachelor level) in Business or Finance
⦁ Proven network within the respective client segment
⦁ Strong negotiation skills
⦁ At least 3 years within a floor/sales trading environment
⦁ Fluency in Hindi and English is a must, other languages a plus
⦁ Advantageous is crypto know-how and an existing network within the blockchain
⦁ community (national and international)
⦁ Quick learner and highly efficient decision-maker
⦁ Detailed understanding of market-making, liquidity trading & hedging
Location : Mumbai
⦁ Identify and assess customers' needs to achieve satisfaction.
⦁ Build sustainable relationships and trust with customer accounts through open and interactive communication.
⦁ Provide accurate, valid, and complete information by using the right methods/tools.
⦁ Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
⦁ Keep records of customer interactions, process customer accounts, and file documents.
⦁ Follow communication procedures, guidelines, and policies.
⦁ Go the extra mile to engage customers.
⦁ Comfortable with social media apps.
⦁ Ability to switch between social media and regular CS work.
⦁ Doing Quality Assurance checks (QA) / audits.
⦁ Giving feedback and making TNA's.
⦁ Training new joiners and conducting refreshers sessions basis -TNA's.Requirements.
⦁ Proven customer support experience or experience as a client service representative.
⦁ Track record of over-achieving quota.
⦁ Strong phone contact handling skills and active listening.
⦁ Customer orientation and ability to adapt/respond to different types of queries.
⦁ Excellent communication ( written and spoken) and presentation skills.
⦁ Ability to multitask, prioritize tasks, and manage time effectively.
Experience: 6 to 8 years
Location : Mumbai
The candidate would be a key member of the development as well as the Tech Ops team responsible for the design, development and upkeep maintenance of the Database of the company’s products. The candidate would get to work with the Design and development team during the entire work cycle of the product right from the concept design phase. Good understanding of the inner working of databases and data structures are critical for the role.
Job Responsibilities :
⦁ The candidate is expected to be well aware and experienced with both relational and non relational Databases in terms of both an architectural point of view as well as with development.
⦁ Should have good hands on experience with Postgres as well as MongoDB.
⦁ Should have participated in architectural design of the same along with developmental work using the same.
⦁ Should be aware of version oriented changes as well as cloud implementation of the same including its usage in the AWS aurora clusters.
⦁ The candidate should also be well aware and hands on in terms of various maintenance work for the same including managing logs, backups, restores and cleanups of the DB during its Ops time.
⦁ Must be able to contribute during the design phase of a high availability - high scalability cloud based product. Must be able to work with a distributed team in an active manner.
⦁ Must be able to manage the query management as well as in the data structures.
⦁ Must be well aware of REST based as well as GQL based transactions.
⦁ Must have good awareness and hands-on knowledge of Kafka Clusters, Redis, MongoDB, PostGres implementations and applications.
⦁ Must have a good awareness of implementation of the same on cloud infrastructures especially AWS RDS and The Aurora Cluster.
⦁ Must be well versed in DB administration services like backup, restoration, sanity checks, migrations, Patch management etc.
⦁ Should be able to report discrepancies to the management on time.
⦁ Good communication skills, along with the ability to take ownership of the responsibility is a must.
⦁ Should be active in their work. Must have worked with high performance / high availability based systems preferably in a financial sector.
Job Location: Mumbai
Reporting to: VP - Architecture
Qualification: Bachelor of Engineering (optional)
Job Type: Full-time
Experience: 6 years+
⦁ Translate application storyboards and use cases into functional applications
⦁ Design, build, and maintain efficient, reusable, and reliable code
⦁ Integrate data storage solutions like SQL Server.
⦁ Ensure the best possible performance, quality, and responsiveness of applications
⦁ Identify bottlenecks and bugs, and devise solutions to mitigate and address these issues
⦁ Has experience working on Azure Functions, Web Jobs, Event Hubs etc.
⦁ Help maintain code quality, organization, and automatization
⦁ Strong knowledge of .NET web framework including .net Core.
⦁ Proficient in C#, with a good knowledge of their ecosystems
⦁ Strong understanding of object-oriented programming
⦁ Skill for writing reusable libraries
⦁ Familiar with various design and architectural patterns
⦁ Knowledge of concurrency patterns
⦁ Familiarity with Microsoft SQL Server.
⦁ Experience with popular web application frameworks
⦁ Knack for writing clean, readable, and easily maintainable code
⦁ Understanding of fundamental design principles for building a scalable application
⦁ Experience creating database schemas that represent and support business processes
⦁ Basic understanding of Common Language Runtime (CLR), its limitations, weaknesses, and workarounds
⦁ Experience implementing automated testing platforms and unit tests
⦁ Proficient understanding of code versioning tools such as Git
What you will be doing?
⦁ Build customer-facing products and features with modern tools like React/Angular, web components.
⦁ Build reusable widgets that can be plugged into other systems.
⦁ Write high-quality, well-tested code to meet the requirements of your customer.
⦁ Having experience with both Angular and React.
⦁ Ability to write clean code along with unit tests.
⦁ You are passionate about Bitcoin or are at-least curious about it.
Nice to Haves:
⦁ You are a ZebPay user.
⦁ You are passionate about Bitcoin and Decentralisation.
⦁ You are eager to learn and would love to explore Hybrid Mobile frameworks.
The candidate would play a key role in the Information Security leadership team of the organization and would have the opportunity to contribute in every face of IT Risk/Security management with core competency being in the area of Information/Cyber Security including risk assessment and security policy and compliance.
Minimum 10 years relevant experience with exposure to latest threats/solutions in information security and cyber security space. Managing Information Security for mission critical organizations preferably in Fintech industry. Experience in design and development of policies /procedures guidelines. Experience in all stages of Cyber security like protection, detection, response & Recovery etc. Experience in projects involving RFP, evaluation, implementations etc, Vendor management, Contract management. Should be well versed in Ethical hacking, usage of Linux OS (especially SE Linux). Must have worked in design and testing of various authentication modules, security systems and IAMs. Should be well aware and be hands on with Pen-testing on distributed networks. Should have a decent idea of AWS and Azure cloud and on security monitoring/ configuration of cloud platforms.
CISA and ISO27001 Lead Auditor certifications are preferred.
Experience as a Whitehat Hacker with awards in bug bounty programs will be an advantage.
⦁ Managing Information Security for mission critical organizations preferably in a Fintech organization.
⦁ Interaction with senior executives/ Directors of the Board etc in a formal environment.
⦁ Excellent communication skills both orally and written. Ability to take a presentation to others if need be.
⦁ Hands on technical skills, ability to maintain, monitor and mentor own team members. Must have an urge to learn new things.
⦁ Should be able to work in a team.
⦁ Should be technically sound in Linux/Unix, Network Protocols, Security Protocols, Standards and Compliance needed in the Fintech Industry.
⦁ Should be aware of various attacks and vectors, updated about the modes of attacks.
⦁ Should know how to implement security patches and patch management both from technical and policy angles.
⦁ Bachelor of Engineering (optional)
⦁ Relevant certifications like CISA, IS27001 Lead Auditor, CISM, CISSP, CEH, etc
Location : Mumbai
1-3 years of designing experience in Mobile and web platforms.
(Primary office location - Ahmedabad)
⦁ Fluency with design tools, most notably Photoshop, illustrator, XD, Invision, Figma and/or other prototyping tools.
⦁ Understanding of UI design techniques and tools
⦁ Passion for interaction design
⦁ Strong working knowledge of wireframing & prototyping tools
⦁ Experience with mobile/web UI design
⦁ Experience with web page design
⦁ Understanding of responsive layouts and how to optimize design for flexible layout treatment.
⦁ Ability to create both low fidelity usable prototypes
⦁ Ability to create graphics like vector icons would be bonus
⦁ Ability to create web pages and mobile screens according to brand guidelines/ Base theme.
⦁ Introductory knowledge of HTML, CSS.
⦁ Strong vocal & Written communication skills.
⦁ Conduct UI reviews for mobile & web
⦁ Conduct UI design and usability competitor analysis and reports
⦁ Contribute to UI design style guide
⦁ Create a UI design wireframes, mockups across all desktop, mobile and tablet devices
⦁ Design web pages according to brand theme.
- Experience with building scalable applications on android and IOS
- Experience in working with Dart.
- Knowledge of unit & integration testing
- Knowledge of agile development process, jira
- Knowledge of API integration
- Strong Flutter UI building skills
- Experience with version control systems (bitbucket, git etc.)
- Strong knowledge of algorithms and Data structures
- Demonstrated experience working on application development projects and Test-driven development. Experience in writing high quality code
- Knowledge of iOS application deployment.
- Experience in Fintech domain will be another added advantage
- Experience in developing mobile apps in Flutter.
- Strong knowledge of Architectural patterns like Bloc, Provider etc in Flutter.
- Ability to think about scalability and reusability while developing flutter widgets.
- Ability to handle updates in UI with high frequency data changes.
- Strong state management knowledge.
- Ability to think out of box for developing Widgets/Plugins which are not present in Flutter.
Key Responsibilities / Duties:
⦁ 10 to 12 years of Industry experience - Computer Science (or related) degree
⦁ Development of C# Web & Console applications with a mix of GUI and server-side development
⦁ Provide technical leadership in key architectural discussions/decisions
⦁ Maintenance, debugging and problem-solving of existing C#/.NET applications
⦁ Review product requirements in order to give development estimates and product feedback
⦁ Innovative technical design and creation of technical specifications
⦁ Thorough, demonstrable unit testing and the championing of its use
⦁ Code reviews, by and for peers
⦁ Technical documentation that shares knowledge effectively.
Person Specification (Experience & Qualifications Required):
⦁ Proven experience in .NET Framework and C#/ASP.NET development
⦁ Proven ability in front-end GUI design and development
⦁ Demonstrable experience working on N-tier architectures
⦁ Solid understanding of the full development life-cycle
⦁ Knowledge of Agile development methodologies (e.g. XP, Scrum)
⦁ Champion of agile engineering practices (e.g. TDD, continuous integration, refactoring etc)
⦁ Good understanding of design patterns and their application
⦁ Experienced unit testing frameworks
⦁ Desirable skills include kafka
⦁ Understanding of capturing functional requirements through use cases, user stories and personas
⦁ Good understanding of relational databases (both SQL Server and PostgreSQL)
⦁ Experience with test-driven development and test-driven design
⦁ Experience in Azure cloud would be desirable.
Looking for a 2-3 year experienced DevOps engineer, who is proficient in Linux server administration with experience in CI/CD automation. Should have good knowledge in Jenkins, backup servers, usage of GIT and GIT framework, and Linux system administration at both system and network level. Exposure to cloud platforms like AWS and Azure would be an added advantage. Knowledge of Linux scripting/ python scripting would also be an advantage. Good communication skills and a passion to learn is a must.
⦁ Daily management and leadership of the project and the project team. Provide effective leadership and management controls
⦁ Responsible for managing and communicating issues to senior leadership and internal project teams
⦁ Manage project scope to meet deadlines
⦁ Ensure any issue arising in the daily business operations are resolved in a fast and timely manner
⦁ Maintain and nurture the relationship with external business partners
⦁ Coordinate with banking partners for day today queries/information
⦁ Analyze competitors' offerings and recommend new features/products
⦁ Education – CA/MBA
⦁ Experience of up to 2 years
⦁ Knowledge of crypto or crypto related experience would be a added advantage .
Location : Mumbai
⦁ Work as part of cross functional, passionate agile project teams to ensure quality is driven into the heart of the development process from requirements definition through to delivery
⦁ Designing, developing and supporting frameworks for our test infrastructure and providing automation expertise to our development teams
⦁ Contributing toward predictable delivery of quality releases
⦁ Research, recommend and implement tools as needed with the goal of increasing automation
⦁ Mentor team members on automation
⦁ Proactively bringing issues and problems to the attention of the team; generating, proposing and implementing innovative solutions to solve them
⦁ Be meticulous about documentation and maintaining a robust log of all test cases and test results
⦁ Maintenance of Integration test environments and test artifacts
Experience: 3 to 4 years
⦁ Strong background in, and at least 3+ years of working experience in QA
⦁ Thorough understanding of SDLC, specifically automated QA processes in agile development environments
⦁ Experience in writing, executing and monitoring automated test suites using a variety of technologies
⦁ Strong working knowledge of testing fundamentals
⦁ Clear,Logical communicator in English
⦁ Proficient working with relational databases such as MySQL
⦁ Knowledge of Unix/Linux
⦁ Enjoys breaking things and solving problems - not just able to find out the 'what', but also the 'why'
⦁ Also hands on experience in any performance testing tools
⦁ Nice to have knowledge of programming languages, such as Java
⦁ Excellent organisational and time management skills
⦁ Accuracy and attention to detailing test cases, input data set, test scenarios
⦁ An understanding of the latest trends and their role in a commercial environment
⦁ Teamwork skills, because most projects require input from individuals with different roles
⦁ Self-development skills to keep up to date with fast-changing trends
⦁ Able to solve direct issues raised by support team
Location : Mumbai/Ahmedabad